Welcome to Ruach Systems! These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.
Ruach Systems provide the following core offerings:
Website creation
Missed-Call-Text-Back service
Web chat widget integration
Customer Relationship Management (CRM) tools
Integrated calendar and appointment setting
Integrated email and SMS text marketing
Social media marketing tools
Automated workflows
Generative AI integration
Additional features and benefits may be added periodically.
By using our Services, you represent that you:
Are at least 18 years old.
Have the authority to bind your organization, if applicable, to these Terms.
Will comply with all applicable laws and regulations.
You agree to:
Provide accurate and complete information during the onboarding process.
Maintain the confidentiality of your login credentials.
Use the Services only for lawful purposes and in accordance with these Terms
You must not:
Use the Services for spamming, phishing, or other prohibited activities.
Engage in activities that harm the reputation or functionality of Ruach Systems or its clients.
All fees for Services are detailed in your subscription or service agreement.
Payment is due in advance for all Services.
Failure to make timely payments may result in suspension or termination of your account.
Refund Policy: Refund will be granted only as specified in the individual service agreement.
All materials, content, and features provided through the Services, including software, are owned by Ruach Systems or its licensors. You are granted a non-exclusive, non-transferable license to use the Services for their intended purposes.
You may not copy, modify, distribute, or reverse-engineer any part of the Services without prior written consent.
Both parties agree to maintain the confidentiality of proprietary information exchanged during the term of the agreement.
Ruach Systems strives to ensure uninterrupted access to the Services. However, we cannot guarantee uptime due to maintenance, technical issues, or circumstances beyond our control.
Ruach Systems reserves the right to terminate or suspend your account if you:
Violate these Terms
Fail to make required payments
You may terminate your account by providing 30 days' written notice.
Ruach Systems is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services.
Our liability is limited to the amount paid by you for the Services.
You agree to indemnify and hold Ruach Systems harmless from claims, liabilities, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws/principles.
Ruach Systems reserves the right to amend these Terms at any time, at its sole discretion, without prior notification. It is your responsibility to review these Terms periodically for updates. Continued use of the Services constitutes acceptance of any amended Terms.